Wednesday, October 26
11:00 a.m. Registration Begins
1:15 p.m. Kickoff Presentation & Introductory Remarks
1:45 p.m. General Session One: Panel
Voice of the Customer: What Your Clients Want
• The lowdown on relationship-building efforts
• How dealers scope out new lenders
• Finding common ground on underwriting
Sponsored by:
2:45 p.m. General Session Two: Presentation
Countering Today’s Challenges With Better Risk Management
• Assessing default expectations
• Honing origination criteria to better manage risk
• Designing an enterprise-wide risk program
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3:30 p.m. Afternoon Break With Exhibitors/Exhibit Hall Opens
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4:00 p.m. General Session Three: Presentation
Economic Trends in Auto Finance
• A comprehensive overview of the U.S. economy and its future
• Has the consumer savings rate peaked?
• The effects of sputtering global economies on U.S. auto finance
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4:45 p.m. General Session Four: Presentation
Maintaining Share in an Increasingly Competitive Market
• Combating “irrational” lending
• The origination give-and-take: Knowing when to stop loosening standards
• Using analytics to Identify market opportunities
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5:30 p.m. Cocktail Reception in the Exhibit Hall
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Thursday, October 27
8:00 a.m. Registration Starts
8:00 a.m. Breakfast With Exhibitors
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9:00 a.m. General Session Five: Panel
Executive Dialogue on the Future of Auto Finance
• Discipline in the face of percolating competition
• Managing margin compression
• Understanding recent changes to the dealership landscape
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10:00 a.m. General Session Six: Panel
How to Make the Auto Finance Experience Better for Joe Consumer
• Best practices for “onboarding” new customers
• Customer service dos and don’ts
• Overcoming end-of-term challenges
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10:45 a.m. Mid-Morning Break With Exhibitors
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11:15 a.m. General Session Seven: Panel
Regulatory Compliance in the Age of CFPB
• New consumer protection regs
• What’s the auto finance agenda at the new bureau?
• Fair lending update
12:15 p.m. Lunch & Auto Finance Excellence Awards Presentation
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1:30 p.m. General Session Eight: Presentation
Direct Lending: A Primer on the Front Lines of Originations
• Refining your marketing position in today’s market
• Tips for attracting the customers you want
• Working the cross-sell magic
2:30 p.m. Afternoon Break With Exhibitors
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3:00 p.m. Concurrent Nine: Panel
Leasing & the Renewal of Competition
• Who’s doing what in leasing today
• Fleet update
• A look at residual trends and auction values
3:00 p.m. Concurrent Ten: Panel
Inside Nonprime & Subprime Finance
• The changing face and players of nonprime finance
• Pinpointing underserved credit niches
• What’s doing in liquidity
4:00 p.m. General Session Eleven: Panel
2011 Summit Takeaways & Ideas Competition
• A synopsis of the best Summit takeaways
• Your chance to offer up your own ideas — to win a prize and bragging rights
• What’s next on the auto finance horizon
5:00 – 6:00 p.m. Closing Cocktail Reception With Exhibitors
